Frequently Asked Questions

It is a long established fact that a reader

Ordering and Payments

I am unable to place an order. What do I do?
Ans: You can call/Whatsapp us on +91 9575959898 or write to us on royaleatsoverseas@hotmail.com and we’ll help you right away.

I want to make changes to my order. How can I do this?
You can call/Whatsapp us on +91 9575959898 or write to us on royaleatsoverseas@hotmail.com and we’ll help you right away.

I want to cancel my order. How can I do this?
You can call/Whatsapp us on +91 9575959898 or write to us on royaleatsoverseas@hotmail.com and we’ll help you right away.We will not be able to refund the order once you have paid on the payment gateway. We can refund the amount via store credits to your account.

I want to return/exchange my order. Can I do this?
Once the product is delivered, we DO NOT offer any return/exchange policy. Only if, due to unfortunate or unseen event, the product is found damaged or faulty at the time of delivery; we shall get it replaced.

What happens when my product is backordered?
When your item is backordered, you will be notified regarding the approximate ship date via email. In case the requested item cannot be shipped, we will notify you with the available alternatives or refund the order amount. However, this shall be a rare case.

Do you have any discounts?
We offer discounts from time to time. Follow us on Instagram and Facebook to know when we come up with discounts!

Do you cater bulk buying options?
We offer Bulk buying options no matter what occasion. Additionally, we offer large quantities at affordable prices and discounted rates as well. Please fill the Bulk Enquiry Form and we”ll contact you right away.

What payment methods do you offer?
We accept all major credit/debit cards. You can also choose to make UPI payments. We are NOT taking orders on COD.

What all products do you offer?
We have healthy alternatives that can be consumed at any time of the day. At Royal Eats, we have a super food range of nuts, berries, dates, dried fruits, trail mixes & healthy gourmets, and we also master in Artisanal Gifting fit for every occasion.

What makes Royal Eats special?
We offer wholesome and mmindful range of premium dry fruits, handpicked with love from around the World. We blend the expertise of our ancestors with our own creative & artisanal drive. Inside our facilities, we sort, grade, roast, flavour and package the dry fruits with great accuracy and attention. Our products are made with 100% real and natural ingredients, zero preservatives and are roasted to perfection without a single drop of oil!

Where else is Royal Eats available?
We are present pan-India across major retail stores, re-sellers, corporates, gyms & other online platforms like Amazon, Flipkart, etc.

Are you a certified company?
Yes, our firm is FSSAI Certified.

How are the products sourced?
Our products are sourced from the finest quality facilities from around the globe, guaranteeing certifications from the processor.

How may I store the products?
Store them in a cool and dry place, away from direct sunlight. Once opened, refrigerate or store in an airtight container, depending on the season.

Are the products suitable for children?
Absolutely! Kids can grab a pack for satiating their hunger pangs anytime. As a matter of fact, include them in their daily diets. One thing to note – avoid feeding them to children below the age of 3 years, as the chunks might be slightly bigger for them to swallow

How many nuts should I eat every day?
A healthy daily intake of nuts is 28g (a handful) or approximately: 20 almonds or 15 cashews.

Do you have flavored nuts?
We have a wide range of flavoured nuts & gourmets to fasten up your taste buds.

Is there any added sugar in the Berries?
Yes, all dried berries do have a small amount of added sugar. However, these are added at source. We do not add any added sugar at all.

How can I eat the berries?

Berries can be eaten as a snack by all age groups, when you get sweet cravings. They can also be added with other nuts to make your own trail mix. They can be added to smoothies, yogurt, oatmeal, topped on salads, pastas etc to get a delicious, nutritious taste. They can also be topped up on biryani, kheer and be added to all baked goods like cakes, cookies, muffins, breads.

 

What are the health benefits of seeds?
Seeds are High in Omega-3 Fats. high plant based protein, may control cholesterol and blood pressure, improve digestive health, reduce the risk of cancer and may benefit people with diabetes.

How can I eat the Roasted Seeds Mix?
Snack on them any time or add them to salads, yogurts, ice creams to get an added boost of nutrition and fibre

Are the trail mixes fattening?
No, our trail mixes are not fattening. They are high in dietary fibre and omega -3 which help in weight management. However, they should be eaten in the right quantities, only one handful in the day, or you can opt for our mini packs which has just the right amount you need at a time.

How can I eat them?
You have them in between your meals any time you get a hunger pang or add them to your salads, quinoa. You can also add some to your favorite smoothie or add to your favourite halwa!

Are the Prunes seedless?
Yes, prunes are dried and seedless.

What are the health benefits of Prunes?
Helps digestion. Prunes are high in fiber, which helps prevent hemorrhoids brought on by constipation, High in potassium, High in vitamins, Provides a good source of iron, Builds bones and muscles, Reduces cholesterol levels, Lowers blood pressure.

How can I eat prunes?
Eat them alone as a snack, Add prunes to your breakfast oatmeal.Mix them with nuts, other dried fruits such as apricots, and dark chocolate chips for a healthy trail mix. Add them to baked goods. Blend them (or use prune juice) for drinks or smoothies.

How many variants of dates are available ?
We have ample of variants that include – Medjool dates, Ajwa dates, Amber dates, Mabroom dates, Kalmi dates, Mazafati dates, etc. from countries like Saudi Arabia, Iran, Oman, Palestine & Tunisia.

Can I eat Dates in summer?
Yes, you can. You can take them with mausami/orange juice in the morning. vitamin C and iron go well together and make a healthy combination. You can also soak dates for a few hours and take them first thing in the morning to remove its hot property.We also recommend eating dates with a glass of milk, considering it has cooling properties.

What all gifting options are available?
We offer gourmet dry fruit collections for festivals, weddings, corporate events, baby showers and personal gifting. Discover all the available options in Gifting category. For more information, please contact us on +91 9575959898 or drop a mail to royaleatsoverseas@hotmail.com.

Do you cater to weddings and festivals?
Yes, we offer curated gift hampers to both weddings and other festive occasions, among many more. For any gifting related enquiries, please contact us on +91 9575959898 or drop a mail to royaleatsoverseas@hotmail.com.

Do you have corporate gifting option as well?
Yes! You can see our range of gourmet gifting options here. (to be linked to gifting page). For any gifting related enquiries, please contact us on +91 9575959898 or drop a mail to royaleatsoverseas@hotmail.com.

Can I add a gift message to my Order?
Yes, you can add a gift message to a selected range of our gift products.

Can I make my own Customised Gift Hamper?
Yes, for order quantity above 100 NOS, we can curate fully customised hampers as per Client’s requirement. Any kind of design or data to be shared in .CDR / .PSD / .AI / .PDF format only to ensure crystal clarity of design. We also value confidentiality of data, so you can feel rest assured!